Detailed Description of Goods and/or Services.  Biohealth is an online store in the natural product industry, comprising of homoeopathic remedies, herbal medicine, probiotic products.

What do I do if I receive products damaged or broken in transit?

If you do not receive your order in the condition that you expected or if anything has broken in transit, please let us know as soon as you possibly can. We will then do our very best to ensure the situation is rectified. If you can, please do take a photo of the damaged item as this may assist us in ensuring that the situation does not happen again.

What do I do if I wish to return something I purchased?

Unfortunately, due to the nature of our products being mostly medicinal in nature we are legally unable to accept product returns. Please consider this fact before placing an order. Please note – this does not apply to damaged products as outlined above.

Agreement of sale between Biohealth and a customer is only valid once payment has been made and proof of payment is received by Biohealth.  Up until this point all goods remains the property of Biohealth.

We Offer the following options:

Visa card
Master card
Instant EFT
Pickup in Bloemfontein

Biohealth products offers both express and economy shipping options.   

Express delivery is R 100 and only available for main city centres.  Delivery takes 1 - 2 working days once the order is completed and collected.  

Economy shipping is R 75.00 and is available nation wide. Delivery takes 3 - 5 working days once the order is completed and collected.   

Delivery is made from 8H00 to 16H00 on working days only.